Mailbox packet

Would you prefer to send your packets directly to your customer's mailbox? Mailbox Packet is our newest service, customised for online shops, sending multiple packages at a time.

Easy to order via EDI. Tracking gives you and your customer peace of mind, but it's up to you whether to include tracking in the service.

  • Norway's smartest packet
  • Simple and secure delivery
  • Tracking included in the freight price
  • Packets up to 2 kg

Tell me what to do



You order via EDI. If you would like us to collect the packets, we can set up a collection agreement. If not, you can hand the packets at your local post office or Post in Shop.

Packets must be labelled with our standard Mailbox Packet label. RFID tracking means that you must print your labels on an approved RFID printer.

If you would like to offer your customers a return service, we recommend that you check out return options for packets under 2 kg.




Mailbox packet is a domestic service, sent by ordinary letter post and delivered to the mailbox by the postman. Delivery time is 2 working days.

The recipient

The recipient

The packet is delivered to your customer's mailbox. If you have chosen to include tracking, the customer will be notified that their packet is on its way.

If the packet will not fit in the mailbox, the customer will receive an SMS or email from us to tell them that the packet can be collected at the post office or Post in Shop.

We will send them a reminder to collect the packet after 3 days, and another reminder after 11 days. If the packet has still not been collected after 14 days, it will be returned to your business.



How much does it cost?

The freight price is made up of three main elements, and tracking is included in the freight price:

Minimum price

  • The minimum price per order is NOK 150.00


  • Packets that will not fit in the mailbox can be deliverd to the customer's Post office or Post in Shop for collecting. A surcharge per packet is invoiced the sender.