General Terms and Conditions

All warehouse services provided by Posten Norge or companies in the Posten Norge group will be provided in accordance with the Nordic Association of Freight Forwarders (NSAB 2015). Unless otherwise expressly agreed, all services are delivered in accordance with the general conditions of NSAB 2015. NSAB 2015 § 25, point A, first section; the first sentence is not applicable. This means that the customer is responsible for independently insuring goods against fire, water damage and theft, unless a separate agreement regarding insurance has been arranged with the forwarding agent.

Scope

Bring Warehousing provides warehouse services to business customer in accordance with needs agreed between the customer and Bring Warehousing.

By outsourcing warehousing to Bring Warehousing, economies of scale are achieved, and by agreeing unit prices, fixed warehousing costs become variable costs. The Customer can focus on his core area of competency such as marketing and selling his products, while Bring Warehousing takes responsibility for warehouse logistics.

Implementing co-operation

Bring Warehousing has prepared an effective standard implementation matrix that the parties shall agree to before starting to co-operate. This regulates the responsibilities the parties have for the different co-operation procedures.

Master data

Master data means the basic information about items and the Customer’s customers that should stay in Bring Warehousing’s warehouse system and be used for goods receipt, customer orders and forwarding/transport.

The Customer must make the necessary master data available to Bring Warehousing before starting to co-operate. Lack of master data will mean more work and delays in implementation.

Ongoing maintenance of master data is the Customer’s responsibility.

Labelling goods

Goods must be correctly labelled to ensure that they are handled correctly and effectively throughout the entire logistics chain. All parcels should be clearly labelled and in accordance with the supplied master data, consignment note, parcel list or electronically-transferred forwarding information.

When delivering goods, Bring will label the goods with a transport label in accordance with requirements.

Warehouse rental

Warehouse rental is calculated for maximum occupancy during the agreed storage period.

Goods receipt

Bring Warehousing normally has 24 hours from the time of goods receipt until the goods are set out and ready for picking.

Any new master data must be sent to Bring with the correct information, including customer data, at the latest two working days before the estimated arrival of the goods. If the goods arrive without complete master data, extra costs will be incurred.

Normal opening hours

Normal opening hours at our warehouses are weekdays between 08:00 a.m.-4:00 p.m. Work carried out outside these hours will be invoiced according to current rates.

Packaging/Palleting

Bring Warehousing stores goods in a suitable place in the warehouse based on the nature of the goods and how often they are picked, e.g. pallet space, shelving runs, shelf lift or floor space.

The goods are properly packed to protect them throughout the entire logistics process, from receipt and storage to delivery.

Palleting of goods should be carried out on a pallet that meets quality requirements and that tolerates strain and handling.

Standard handling of goods on a pallet shall be done on approved EUR pallets that measure L 120cm x B 80 cm x H 120 cm. Due to the risk of injury and for effective storage, there should be no overhang off the pallet.

For industrial pallets and wide pallets with a breadth of up to 1.2 m, rental is charged at a factor of 1.5 and up to 1.6 m is charged at a factor of 2. A breadth that exceeds 1.6 m is charged according to agreement.

For industrial pallets and wide pallets with a height of up to 1.8 m, rental is charged at a factor of 1.5. Above 1.8 m is charged at a factor of 2. A breadth that exceeds 2.4 m is charged according to agreement.

Bring Warehousing has prepared a procedure for exchanging approved EUR pallets.

Bring can store and handle pallets of other dimensions at our manual facilities.

We also take orders from customers for repackaging and palleting.

Data exchange

Bring Warehousing exchanges data with its customers in three different ways: via telephone/email, EDI integration or for customers who require full EDI integration, our Web client may be an alternative channel for exchanging information.

Outbound orders

Standard customer orders that are received by Bring Warehousing by 12:00 p.m. on day 0, are picked, packed and made ready for distribution by 4:00 p.m. on day 1.

Payment terms

Ten days' credit is normally allowed.

A co-operation agreement is drawn up between Bring Warehousing and the Customer that regulates the scope, procedures, IT solutions, implementation plan and prices for tasks that are included in the agreement.

Special provisions

Dangerous goods

We offer storage and handling of dangerous goods, with qualified personnel and safety consultants. This is regulated individually per co-operation agreement.

Household removal goods/Private storage

Bring Warehousing does not offer storage of household removal goods or storage for private customers. The only exception is consignments that exceed 50 cubic metres. The goods must arrive and be stored in moving boxes or other suitable packaging.

Customs clearance

The Customer can leave undeclared goods with Bring Warehousing if this has been agreed in advance and if the necessary documents for customs warehouse registration accompany each shipment.

Liability

Unless otherwise expressly agreed, all services are delivered in accordance with the general conditions of NSAB 2015. NSAB 2015 § 25, point A, first section; the first sentence is not applicable. This means that the customer is responsible for independently insuring goods against fire, water damage and theft, unless a separate agreement regarding insurance has been arranged with the forwarding agent. Services with an on-time guarantee only apply where this has been agreed in writing, cf § 19 B.

For delays, the Supplier’s liability is limited to the freight amount or payment for the order. For other liability, general compensation regulations apply such that the forwarding agent is not liable for indirect loss or consequential damage.

Force majeure

If an extraordinary situation arises that is outside of the parties’ control and that prevents fulfilment of this agreement, the affected party’s obligations are suspended for as long as the extraordinary situation continues.  The other party’s remuneration is suspended during the same period.  Force majeure does not apply if the party can reasonably avoid or overcome the obstacle.

Force majeure includes but is not limited to: War, riots or unrest, a decision by a public authority, natural disasters, hindrance due to extreme weather conditions, disruption to the public power supply or general transport and communications, significant work conflict or fire or other circumstances of a similar nature and consequence.

If one of the parties wants to assert force majeure, the other party should be immediately notified of this in writing and be informed of the hindrance and its likely duration.

If force majeure lasts for such a period of time or is of such an extent that it would particularly adversely affect one of the parties, the agreement can be terminated without this being regarded as a breach of the agreement.  The affected party should be notified of such cancellation requirements with at least one month's written notice.

Insurance

Unless otherwise expressly agreed, all services are delivered in accordance with the general conditions of NSAB 2015. NSAB 2015 § 25, point A, first section; the first sentence is not applicable. This means that the customer is responsible for independently insuring goods against fire, water damage and theft, unless a separate agreement regarding insurance has been arranged with the forwarding agent.