Price list for additional services and other surcharges

Surcharges

Prices from December 1, 2022:

• Delayed EDI, single parcel: NOK 54 
• Delayed EDI, load carrier: NOK 540 
• Produce EDI (incorrect / not received): NOK 133
• Handling surcharge: NOK 133 (not valid for Mailbox Parcel)
• Manual invoice: NOK 294 (not valid for Mailbox Parcel)
• Wrong customer number: NOK 900
• Wrong shipment number: NOK 900
• Incomplete packaging: NOK 118 per parcel, max NOK 472 (not valid for Mailbox Parcel)
• Label is unreadable: NOK 54
• Wrong address: NOK 65
• Pick-up shipment: NOK 46 (valid for Mailbox Parcel from January 1, 2023)
• Collection notice by letter: NOK 19 (valid for PickUp parcel and Mailbox Parcel)
• Parcel handed in at pick-up location: NOK 19 (not valid for Express next day and Mailbox Parcel)
• Small pick-up: NOK 250 (invoiced if the turnover value for Pick-up parcel, Home delivery parcel, Business parcel in total is less than NOK 450 / day)(not valid for Mailbox Parcel)

Prices from July 1, 2023:

• Delayed EDI, single parcel: NOK 57 
• Delayed EDI, load carrier: NOK 570 
• Produce EDI (incorrect / not received): NOK 141
• Handling surcharge: NOK 141 (not valid for Mailbox Parcel)
• Manual invoice: NOK 311 (not valid for Mailbox Parcel)
• Wrong customer number: NOK 953
• Wrong shipment number: NOK 953
• Incomplete packaging: NOK 125 per parcel, max NOK 500 (not valid for Mailbox Parcel)
• Label is unreadable: NOK 57
• Wrong address: NOK 69
• Pick-up shipment: NOK 50 (valid for Mailbox Parcel)
• Collection notice by letter: NOK 20 (valid for PickUp parcel and Mailbox Parcel)
• Parcel handed in at pick-up location: NOK 20 (not valid for Express next day and Mailbox Parcel)
• Small pick-up: NOK 250 (invoiced if the turnover value for Pick-up parcel, Home delivery parcel, Business parcel in total is less than NOK 450 / day)(not valid for Mailbox Parcel)