Surcharges
Prices from December 1, 2024:
- EDI is delayed, single parcel: NOK 64
- EDI is delayed, load carrier: NOK 633
- EDI has to be produced manually NOK 157
- Handling surcharge: NOK 157 (not valid for Home mailbox parcel)
- Manual invoice: NOK 330 (not valid for Home mailbox parcel)
- Wrong customer number: NOK 1,010
- Wrong shipment number: NOK 1,010
- Label is unreadable: NOK 64
- Error in address: NOK 77
- Delivery via pick-up point: NOK 58
- Collection notice by letter: NOK 23 (valid for PickUp parcel and Home mailbox parcel)
- Parcel handed in at Post-in-stores: NOK 25 (not valid for Home mailbox parcel)
- Driver calls NOK 30 (valid for Business parcel)
- Small pick-up: NOK 250 (invoiced if the turnover value for Pick-up parcel, Parcel home plus, Business parcel in total is less than NOK 450 / day)(not valid for Home mailbox parcel)
Prices from July 1, 2025:
- EDI is delayed, single parcel: NOK 65
- EDI is delayed, load carrier: NOK 647
- EDI has to be produced manually NOK 160
- Handling surcharge: NOK 160 (not valid for Home mailbox parcel)
- Manual invoice: NOK 337 (not valid for Home mailbox parcel)
- Wrong customer number: NOK 1,032
- Wrong shipment number: NOK 1,032
- Label is unreadable: NOK 65
- Error in address: NOK 79
- Delivery via pick-up point: NOK 59
- Collection notice by letter: NOK 24 (valid for PickUp parcel and Home mailbox parcel)
- Parcel handed in at Post-in-stores: NOK 25 (not valid for Home mailbox parcel)
- Driver calls NOK 31 (valid for Business parcel)
