Price list for additional services and other surcharges

The surcharges below are valid for the following parcel services: Business parcel, Express next day, PickUp parcel and Home delivery parcel.

Bring truck on a stone bridge

Surcharges

Prices from December 1, 2022:

  • Delayed EDI, single parcel: NOK 54 
  • Delayed EDI, load carrier: NOK 540 
  • Produce EDI (incorrect / not received): NOK 133
  • Handling surcharge: NOK 133 (not valid for Mailbox Parcel)
  • Manual invoice: NOK 294 (not valid for Mailbox Parcel)
  • Wrong customer number: NOK 900
  • Wrong shipment number: NOK 900
  • Incomplete packaging: NOK 118 per parcel, max NOK 472 (not valid for Mailbox Parcel)
  • Label is unreadable: NOK 54
  • Wrong address: NOK 65
  • Pick-up shipment: NOK 46 (valid for Mailbox Parcel from January 1, 2023)
  • Collection notice by letter: NOK 19 (valid for PickUp parcel and Mailbox Parcel)
  • Parcel handed in at pick-up location: NOK 19 (not valid for Express next day and Mailbox Parcel)
  • Small pick-up: NOK 250 (invoiced if the turnover value for Pick-up parcel, Home delivery parcel, Business parcel in total is less than NOK 450 / day)(not valid for Mailbox Parcel)

Prices from July 1, 2023:

  • Delayed EDI, single parcel: NOK 57 
  • Delayed EDI, load carrier: NOK 570 
  • Produce EDI (incorrect / not received): NOK 141
  • Handling surcharge: NOK 141 (not valid for Mailbox Parcel)
  • Manual invoice: NOK 311 (not valid for Mailbox Parcel)
  • Wrong customer number: NOK 953
  • Wrong shipment number: NOK 953
  • Incomplete packaging: NOK 125 per parcel, max NOK 500 (not valid for Mailbox Parcel)
  • Label is unreadable: NOK 57
  • Wrong address: NOK 69
  • Pick-up shipment: NOK 50 (valid for Mailbox Parcel)
  • Collection notice by letter: NOK 20 (valid for PickUp parcel and Mailbox Parcel)
  • Parcel handed in at pick-up location: NOK 20 (not valid for Express next day and Mailbox Parcel)
  • Small pick-up: NOK 250 (invoiced if the turnover value for Pick-up parcel, Home delivery parcel, Business parcel in total is less than NOK 450 / day)(not valid for Mailbox Parcel)