Surcharges
Prices from July 1, 2026:
- EDI is delayed, single parcel: NOK 67
- EDI is delayed, load carrier: NOK 673
- EDI has to be produced manually NOK 167
- Handling surcharge: NOK 167 (not valid for Home mailbox parcel)
- Manual invoice: NOK 350 (not valid for Home mailbox parcel)
- Wrong customer number: NOK 1,074
- Wrong shipment number: NOK 1,074
- Label is unreadable: NOK 67
- Error in address: NOK 82
- Delivery via pick-up point: NOK 61 from January 1, 2026 (valid for Home mailbox parcel)
- Collection notice by letter: NOK 25 (valid for PickUp parcel and Home mailbox parcel)
- Parcel handed in at Post-in-stores: NOK 26 (not valid for Home mailbox parcel)
- Driver calls NOK 33 (valid for Business parcel)
- Central areas have an extra charge of NOK 300, while non-central areas have an extra charge of NOK 802 (valid for Business parcel express).
- Optional pickup point: NOK 50 excluding VAT (valid for Business parcel express)
Prices from December 1, 2026:
- EDI is delayed, single parcel: NOK 68
- EDI is delayed, load carrier: NOK 685
- EDI has to be produced manually NOK 170
- Handling surcharge: NOK 170 (not valid for Home mailbox parcel)
- Surcharge to Svalbard: NOK 338 (unchanged), NOK 103 for Home mailbox parcel
- Label is unreadable: NOK 68
- Error in address: NOK 83
- Delivery via pick-up point: NOK 62 from January 1, 2026 (valid for Home mailbox parcel)
- Collection notice by letter: NOK 25 (valid for PickUp parcel and Home mailbox parcel)
- Parcel handed in at Post-in-stores: NOK 26 (not valid for Home mailbox parcel)
- Road toll - see separate page
- Fuel surcharges - see separate page
- Driver calls NOK 34 (valid for Business parcel)
- Manual invoice: NOK 356 (not valid for Home mailbox parcel)
- Wrong customer number: NOK 1,093
- Wrong shipment number: NOK 1,093
- Central areas have an extra charge of NOK 305, while non-central areas have an extra charge of NOK 816 (valid for Business parcel express)
- Optional pickup point: NOK 51 excluding VAT (valid for Business parcel express)