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Return bulk from pick-up point

Multiple parcels from private customers

  • When you have many customers wishing to return something, Multiple parcels from private customers is a simple returns solution for you and your recipients in Denmark, Sweden and Finland.
  • You can have the parcels delivered to your address in the country of the sender or forward them to another address in the country of the recipient.

In other countries the recipient must return goods themselves by resending the item as a standard parcel. In other words, there is no returns solution for other countries apart from those mentioned.

Your customers bring the return parcels to their nearest post office, and they will then be collected and returned to the door of your business as required. All returned parcels will be collected up in one terminal, and all the parcels will be returned to you together. This saves you both time and money. If there is no one there to receive the return parcels, a message will be left that the order has arrived and that delivery can be arranged.

  • The return parcel can weigh up to 35 kg and be up to 150 cm long
  • Length + circumference must not exceed 300 cm.
  • Transit time: Please contact us if you would like further information

Parcels in different sizes

How much does it cost?


The service is priced according to agreement. A surcharge is calculated for parcels over 120 cm long and with a width or height over 60 cm. The same applies to roll-shaped and unpackaged parcels.

Price of Cargo Insurance from December 1, 2023:

Europe: Parcel NOK 175
Rest of the world: Parcel NOK 239

Europe: Pallet - 0.2% of the insured value - minimum NOK 584

Other values: Pallet - not applicable *Can only be combined with Parcel and Pallet products.

Prices increase by 7.5 % from December 1, 2023.

Seasonal surcharge

Additional Services

  • Cargo Insurance - we recommend Cargo Insurance for guaranteed compensation for the full value of your goods in the event of damage or loss.

    Applies to all types of permitted goods with the exception of mobile phones, wine, spirits and refrigerated, frozen and fresh or damaged goods. Items sent to/from Iran, Iraq and Afghanistan cannot be insured.

    Please contact your seller if you would like Cargo Insurance for a full year.