The surcharge is a fixed amount per parcel
NOK 330 excluding VAT (NOK 100 excluding VAT for Mailbox Parcel).
The surcharge does not apply to parcels handed in within Svalbard and that will be forwarded/delivered within Svalbard.
NB: As Svalbard is regarded as a customs third country, correct documentation is required through trade or pro forma invoices. For parcels with a net product value above NOK 5000, a customs clearance charge of NOK 240 will apply from December 1, 2021. The price includes 3 line items. Additional line items cost NOK 30 per piece.
Coverage area
This surcharge applies to all parcels that are being sent from/to the following postcodes:
- 9170 Longyearbyen
- 9171 Longyearbyen
- 9172 Isfjord in Svalbard
- 9173 Ny-Ålesund
- 9175 Sveagrua
- 9177 Hornsund
- 9178 Barentsburg
- 9179 Pyramiden
A surcharge applies to the following products
- Business Parcel
- Express next day
- Multiple Business Parcels
- Business Parcel
- Business Parcel Return Bulk
- Business Pallet
- Business Parcel Return
- CarryOn Cash
- PickUp Parcel
- PickUp Parcel Return Bulk
- PickUp Parcel Return
- PickUp Parcel
- Mailbox Parcel (NOK 100 excluding VAT as of January 1, 2024)
- Home delivery parcel
- Business Parcel Return
- Return Express
- Smart Post Boxes
