Prerequisites for using the product:

Agreement with Bring Parcels


20 countries within Europe. See price list at


Included in the service.


Varies with the destination/country. See schedule. Does not include an on-time guarantee or any time of delivery guarantee.


To the recipient’s door

Parcels that cannot be delivered:

Pallets for which a delivery attempt is made have a collection deadline of a minimum of 14 days (up to 4 weeks in some countries). If the pallet is not collected within the deadline, it will be returned (unless the sender has clearly stated on the transport label that he permits a waiver for the pallet). For returns, the sender must pay the list price for an equivalent new pallet in the country in question.

Time guarantee:



Liability is regulated by NSAB 2015. Liability for damage is, in accordance with these provisions, limited to SDR 8.33 per kg for the lost gross weight of the goods. Compensation will not paid for delays or consequential damage. Compensation is normally paid to the sender. There should be documentation proving that the parcel was handed in. Apart from the rules regarding claims in NSAB 2015, demands and claims must be submitted at the latest 6 months after handing in the parcel. For parcels sent via the additional service, Cash On Delivery, Bring Parcels must have received claims within two months.

Maximum weight/Maximum dimensions:

  • Maximum 750 kg per pallet including packaging and the weight of the pallet.
  • Maximum weight per transport order is 23 tons.
  • Maximum dimensions: 120 x 80 cm, height 180 cm (EUR pallet or equivalent).

Minimum dimensions:



The price is always calculated based on the current price list. A fixed price per pallet and recipient country. If several pallets are being sent at the same time to the same recipient, the price per pallet will be reduced. Export and standard import declaration duty is included in the price. Any customs charges and VAT are always paid for by the recipient.


Approved transport labels with the customer's name and address must be used. If non-approved address labels are used, the pallets may be rejected. The Customer must bear the production cost of transport labels. The recipient's name, postal address and delivery address must be written clearly and a telephone number as well. If the delivery address is not entered, the sender may be charged a wrong address fee. It is the sender’s responsibility to enclose the necessary customs documentation.


It is the sender's responsibility to ensure that the contents of a parcel are properly packaged. There is often a lot of reloading and resorting along the way, and this must be taken into consideration when assessing the type of packaging. The packaging must be solid and large enough for the item that is being sent. Fragile items must be packed in shock-absorbent material that withstands pressure and shock, thereby protecting the contents. Goods placed on pallets must generally be wrapped, strapped or packaged in a way that provides optimum protection against damage and ensures that goods stay together on the pallet during transport.

Prohibited contents:

Shipments may not contain:

  • currency, banknotes, precious metals,
  • gemstones, real pearls or similar high-value goods
  • weapons*, weapon parts and ammunition
  • alcoholic beverages**
  • cigarettes, tobacco or similar
  • human remains, urns or similar containing ash
  • living or dead animals
  • temperature sensitive content
  • hazardous goods except for limited amount of dangerous goods.

The value of the content may not exceed EUR 10,000 per parcel and EUR 100,000 per pallet. Certain goods may be subject to trade restrictions, which may change on an ongoing basis. It is the Customer's responsibility to keep up to date and comply with applicable laws and regulations. It is also the Customer's responsibility not to export or import prohibited content to the current recipient or sender country.

*A weapon is any object that is defined/classified as such in the customs tariff. All firearms, including gun barrels and chamber lengths, crossbows, pointed weapons with a blade longer than 12 cm, flick knives, sheath knives, fighting gloves, police batons, clubs, etc.

**Prohibition of shipments containing alcoholic beverages applies for all B2C parcels with delivery in Sweden and for all B2C parcels, shipped as Bulksplit shipment, with delivery in Norway. Furthermore, import and export of alcoholic beverages are subject to mandatory legal restrictions in various countries.





Customs documentation:

Three copies of the commercial/pro forma invoice per parcel. To obtain preferential customs processing, the goods’ country of origin in the EU/EEA must be documented. Necessary licences/permits must also be enclosed.

Special price conditions:

Bring Parcels is entitled to change prices to compensate for increased fuel costs, currency changes and State increases or other conditions outside of the control of Bring Parcels, or alternatively may add a fee (fuel surcharge) to the agreed price. Bring Parcels is entitled to change this fee without giving prior notification to the customer. The fuel surcharge must be specified on the invoice and applies to ordinary transport and also any pallet loads.

Bring Parcels reserves the right to impose a fee for wrong addresses and missing, insufficient or delayed EDI transfers to Bring Parcels. The fee will be specified on the invoice.

Additional services

Ad Hoc Pickup:

Yes, for Denmark, Sweden and Finland

Cash On Delivery (COD):


Cargo Insurance:


SMS Notification:

Yes, for Denmark and Sweden only

Flex Delivery:

Yes, for Denmark and Sweden only