Terms and Conditions for Permanent change of address- Temporary redirection - Safekeeping of mail

1. General

The services are carried out in accordance with these delivery terms and conditions based on the agreement between the customer and Posten Norge AS (Posten).  

The service agreement is considered to be entered into when Posten has received an order with correct and complete information and Posten has sent confirmation to the customer.

The services can be used by private customers and can include one or more persons or everyone in the household. The services can also be used by business customers who are established in Norway and must then include all mail addressed to the business at the specified address. If the business has several address, a separate order must be supplied for each address if necessary.

Managers of the estate of a deceased or bankrupt person can order Temporary redirection of mail that is addressed to a deceased or bankrupt person.

The services cannot be used for private mail addressed to companies (workplaces) or institutions (hospitals, schools, hotels, boarding schools, etc.) or mail addressed to Poste Restante.