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Business reply services

Business reply services

Give your recipients the option of a free reply and improve the reply rate, sales and trust

Boy putting a letter into a red postbox

Pre-printed coupons, envelopes or address cards make it easy for your recipient to reply to surveys and order goods and services without having to worry about postage. You can also use this service to have goods returned.

Replies will be sent to street addresses every other day, to the mailbox you will still be distributed every business day. In that case, replies will normally take 3-4 business days to street address. To the mailbox, it still takes 3 days.

Download prices from 01.01.2024 (pdf)

Download current terms and conditions as from July 7, 2020

Getting started:

  1. First, set up a business reply service agreement.
  2. Then you will receive your own business reply address with your agreement number.
  3. Next, design the business reply service as shown below.
  4. Finally, you must remember to print the business reply postage paid indicia on the envelope.

 Designing national business replies:

Business reply service envelope
Business reply service envelope

Postage paid indicia for national business replies:
Print size 22,5 x 40 mm

Business reply service label


standard norwegian.eps  new norwegian.eps 
standard norwegian.jpg  new norwegian.jpg 
standard norwegian.pdf  new norwegian.pdf   

Designing international business replies

Please contact Customer Service if you would like to send business replies outside of Norway.

Business replies must be designed in accordance with international standards, where your business logo, advertising print or similar must always be to the left of the A-Priority label.

International business reply service envelope

Postage paid indicia for international business replies:

International business reply service label

Download label as jpg-file

Order a Business Reply Services agreement