Return from pick-up point
Get more satisfied customers with a simple and smooth returns scheme.
- Your customers will receive a printed return label
- Print the label via a QR code at pickup point, or without label by hand writing a code on the parcel
- The customer gets a smooth returns process and a positive shopping experience
- The returns shipment can be tracked - safe for both you and the customer
A simple returns scheme where your company pays for the return shipping. The customer delivers their return to a Post-in-store, in a parcel box or sends from their own mailbox. Return from pick-up point parcels with a handwritten code cannot be delivered to Post-in-stores.
Returns are shipped to local pickup point.
We recommend the service "Return to business - for private customers".
How much does it cost?
How to calculate the price:
The service costs the same as Pick-up parcel (but not the surcharge for delivery).
Prices increase by 2.2 % from 1 July 2025.
Transport guide from 1 February 2025 (pdf)
Transport guide from 1 July 2025 (pdf)
What do you need to know?
Service specifications:
Maximum weight: 35 kg
Maximum dimensions: 240 cm in length, length + circumference = 360 cm.
If the package is in roll form or over 120x60x60 cm, it must be sorted manually. There will then be a price surcharge from December 1, 2024. There will then be a price surcharge from July 1, 2025.
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1
Ordering and prepairing
Order the returns service via EDI or Mybring.
Print the returns address card and attach it when you ship the items.
Alternatively, you can send the card to the customer when the need for a return arises. -
2
Packing and packaging
The customer packs the goods in a suitable manner, glues on the returns address card and delivers the parcel at the Post Office/Post in Store (approx. 1,500 locations in Norway).
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3
During transport
You can receive a receipt via SMS when the customer has submitted the return. The returns shipment can be tracked both by you and your customer.
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4
Receive the returns
The parcel is delivered to you or the collection point, according to your agreement with Bring.