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Return from pick-up point

Get more satisfied customers with a simple and smooth returns scheme.

  • Your customers will receive a pre-filled returns address card
  • The customer gets a smooth returns process and a positive shopping experience
  • The returns shipment can be tracked - safe for both you and the customer

A simple returns scheme where your company pays for the return shipping. Choose to include returns address cards directly in the package or send them out to your customers if required.

Parels in different sizes

How much does it cost?

How to calculate the price:

The service costs the same as Pick-up parcel (but not the surcharge for delivery).

Prices increase by 5.5 % from December 1, 2023.

Transport guide from 01.12.2023 (pdf) 

What do you need to know?

Service specifications:

Maximum weight: 35 kg
Maximum dimensions: 240 cm in length, length + circumference = 360 cm. 

If the package is in roll form or over 120x60x60 cm, it must be sorted manually. There will then be a price surcharge from December 1, 2023

    How to proceed

  1. 1

    Ordering and prepairing

    Order the returns service via EDI or Mybring.
    Print the returns address card and attach it when you ship the items.
    Alternatively, you can send the card to the customer when the need for a return arises.

  2. 2

    Packing and packaging

    The customer packs the goods in a suitable manner, glues on the returns address card and delivers the parcel at the Post Office/Post in Store (approx. 1,500 locations in Norway).

  3. 3

    During transport

    You can receive a receipt via SMS when the customer has submitted the return. The returns shipment can be tracked both by you and your customer.

  4. 4

    Receive the returns

    The parcel is delivered to you or the collection point, according to your agreement with Bring.