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Terms and conditions – Items of identical format

Unless otherwise agreed in writing, the following conditions will apply: 

1. What can be sent?

Minimum 200 items per handing-in sent from the same sender. The minimum number is applicable for:

  • Small, Large and Extra large formats
  • Each discount category
  • Total number of domestic and international items

A lower number than 200 can be handed in, but the price will be calculated as for minimum 200 items.

2. Formats, Dimensions and Weight

If one of the maximum dimensions set for the format is exceeded, the price of a larger format is payable.

Maximum dimensions per format:

Format Thickness Length Width Weight variation*
Small (B5) 0.5 cm 25 cm 17.6 cm 30 grams
Large (B4) 2 cm 35.3 cm 25 cm 50 grams
Extra large 7 cm 35.3 cm 25 cm 100 grams
Roll shaped items 7 cm (diameter) 35.3 cm - 100 grams
Roll shaped items large more than 7 cm (diameter) more than 35.3 cm - 100 grams
Extra large with format surcharge more than 7 cm more than 35.3 cm 25 cm 100 grams

* By weight variation is meant the weight between the heaviest and the lightest items within the same format and discount category. When the minimum number of 200 items in the same price category has been met, several weight variations can be delivered in the same price category, provided that the number per weight variation is specified in the order.

Maximum dimensions:
Length + width + thickness = 90cm. Length max. 60cm
Maximum dimensions, roll form: length + double diameter = 104cm. Length max. 90cm.

Minimum dimensions:
9 x 14cm
Minimum dimensions, roll form: Length + double diameter = 17cm. Length min. 10cm

Maximum weight:
2,000 grams per item

3. Prices and Discounts

The pricing is based on the following general principles:

  • Dimensions: The length, width and thickness of the item determine the price of the item in compliance within the standards set for the format and pricing categories of Small, Large or Extra Large formats.
  • Roll shaped items: Diameter up to 7 cm and length up to 35,3 cm are priced as extra large. If diameter exceeds 7 cm or length is more than 35,3 cm a surcharge is payable.
  • Delivery time: Two day delivery within Norway
  • Price zones: Norway, Europe and outside Europe

All the items of an order/mailing must be sent from the same sender.

Discounts are granted in accordance with the following discount categories. For further details, see price list.

  • Machine readable items: The items must comply with the conditions set for Machine readable items.
  • Delivery density: Domestic items being delivered in areas with high delivery point density
  • Volume: Volume discount according to pricelist
  • Prior notification: The number of items in a mailing must be registered online prior to the handing-in
  • Bundles: Valid for items without envelope, open or plastic wrapped/paper wrapped. The discount is given for the number of items that can be packaged in bundles with at least 10 items to the same postcode.

To qualify for a discount, the sender must satisfy the conditions set for each of the discount categories and meet the requirements related to mail preparation. Please see details under the section describing each individual format.

Please note that items to be sent abroad must always be packed in an envelope or plastic wrapped.

When handing-in the following mail categories the items must be kept separate

  • Formats Small, Large, Extra Large and Extra Large with format surcharge
  • Domestic mail and mail for Europe and outside Europe
  • Machine readable items (keeping separate the different categories of Machine readable mail) and non-Machine readable items