Terms and conditions - Items of identical format

Valid from 07.07.2020

Unless otherwise agreed in writing, the following conditions will apply: 

1. What can be sent?

Minimum 200 items per handing-in sent from the same sender. The minimum number is applicable for:

  • Small, Large and Extra large formats
  • Each discount category
  • Total number of domestic and international items

A lower number than 200 can be handed in, but the price will be calculated as for minimum 200 items.

2. Formats, Dimensions and Weight

If one of the maximum dimensions set for the format is exceeded, the price of a larger format is payable.

Maximum dimensions per format:

Format Thickness Length Width Weight variation*
Small (B5) 0.5 cm 25 cm 17.6 cm 30 grams
Large (B4) 2 cm 35.3 cm 25 cm 50 grams
Extra large 7 cm 35.3 cm 25 cm 100 grams
Roll shaped items 7 cm (diameter) 35.3 cm - 100 grams
Roll shaped items large more than 7 cm (diameter) more than 35.3 cm - 100 grams
Extra large with format surcharge more than 7 cm more than 35.3 cm 25 cm 100 grams

* By weight variation is meant the weight between the heaviest and the lightest items within the same format and discount category. When the minimum number of 200 items in the same price category has been met, several weight variations can be delivered in the same price category, provided that the number per weight variation is specified in the order.

Maximum dimensions:
Length + width + thickness = 90cm. Length max. 60cm
Maximum dimensions, roll form: length + double diameter = 104cm. Length max. 90cm.

Minimum dimensions:
9 x 14cm
Minimum dimensions, roll form: Length + double diameter = 17cm. Length min. 10cm

Maximum weight:
2,000 grams per item

3. Prices and Discounts

The pricing is based on the following general principles:

  • Dimensions: The length, width and thickness of the item determine the price of the item in compliance within the standards set for the format and pricing categories of Small, Large or Extra Large formats.
  • Roll shaped items: Diameter up to 7 cm and length up to 35,3 cm are priced as extra large. If diameter exceeds 7 cm or length is more than 35,3 cm a surcharge is payable.
  • Delivery time: Two day delivery within Norway
  • Price zones: Norway, Europe and outside Europe

All the items of an order/mailing must be sent from the same sender.

Discounts are granted in accordance with the following discount categories. For further details, see price list.

  • Machine readable items: The items must comply with the conditions set for Machine readable items.
  • Delivery density: Domestic items being delivered in areas with high delivery point density
  • Volume: Volume discount according to pricelist
  • Prior notification: The number of items in a mailing must be registered online prior to the handing-in
  • Bundles: Valid for items without envelope, open or plastic wrapped. The discount is given for the number of items that can be packaged in bundles with at least 10 items to the same postcode.

To qualify for a discount, the sender must satisfy the conditions set for each of the discount categories and meet the requirements related to mail preparation. Please see details under the section describing each individual format.

Please note that items to be sent abroad must always be packed in an envelope or plastic wrapped.

When handing-in the following mail categories the items must be kept separate

  • Formats Small, Large, Extra Large and Extra Large with format surcharge
  • Domestic mail and mail for Europe and outside Europe
  • Machine readable items (keeping separate the different categories of Machine readable mail) and non-Machine readable items

4. Small Format

Maximum dimensions:

Format Thickness Length Width
B5 0.5 cm 25 cm 17.6 cm

In the format small items, you can send non-machine-readable items, or customize your items within one of the mentioned 3 discount categories and obtain a discount. 

Machine readable small items

Discount category Minimum number of items
MV1: Plain, virtually white envelopes 200 items (A lower number than 200 can be handed in, but the price will be calculated as for minimum 200 items).
MV 2: Envelopes with print advertising 2 000 items
MV3: Items without envelope, open or plastic wrapped 200 items (A lower number than 200 can be handed in, but the price will be calculated as for minimum 200 items).

Read more about the different categories in Discount terms for machine readable mail. The items must meet the requirements for customization and the minimum number for each discount category.

Discount categories for machine readable small items

  • Preparation requirements

    • Minimum 200 items
    • Must be handed-in in trays
    • All items in the tray must be faced in the same direction
    Discount category 200 5,000 15,000
    Machine readable MV1 x x x

    Delivery density

      x x
    Volume     x
  • Preparation requirements

    • Minimum 2,000 items
    • Must be handed-in in trays
    • All items in the tray must be faced in the same direction
    Discount category 2,000 5,000 15,000
    Machine readable MV2 x x x

    Delivery density

      x x
    Volume     x
  • Preparation requirements

    • Minimum 200 items
    • Should as a general rule be handed-in in trays
    • All items in the tray must be faced in the same direction
    • Can also be handed-in in bundles fitted with machine-readable address labels*

    See packing and labelling requirements for bundles 

    If you have more than 15,000 items; they must in addition: 

    • Be sorted by the 2-first digits of the postal code
    • Be packed on pallets directly to our sorting centers.

    See conditions for sorting in trays

    Discount category 200 5,000 15,000
    Machine readable MV3 x x x

    Delivery density

      x x
    Bundles   x x
    Volume     x

Discount categories for non-machine readable small items

  • Preparation requirements

    • Minimum 200 items
    • Trays may be used

    If you have more than 15,000 items; they must in addition: 

    • Handed-in in trays sorted by the 2-first digits of the postal code
    • All items in the tray must be faced in the same direction
    • Be packed on pallets directly to our sorting centers.

    See conditions for sorting in trays

    Discount category 200 5,000 15,000

    Delivery density

      x x
    Volume     x
  • Preparation requirements

    • Minimum 200 items
    • Trays may be used
    • May be handed-in in bundles fitted with machine-readable address labels*

    See packing and labelling requirements for bundles

    If you have more than 15,000 items; they must in addition: 

    • Must be sorted and handed-in in bundles
    • May be handed-in in bundles fitted with machine-readable address labels*

    See packing and labelling requirements for bundles

    Discount category 200 5,000 15,000

    Delivery density

      x x
    Bundles   x x
    Volume     x
  • Preparation requirements

    • Minimum 200 items
    • Must be handed-in in trays, preferably in ascending order by postal code

    If you have more than 15,000 items; they must in addition: 

    • Handed-in in trays sorted by the 2-first digits of the postal code, preferably in ascending order by postal code
    • All items in the tray must be faced in the same direction
    • Be packed on pallets directly to our sorting centers.

    See conditions for sorting in trays

    Discount category 200 5,000 15,000

    Delivery density

      x x
    Volume     x

Cf. point 10 regarding delivery standard. Exception: Delivery time from Oslo Letter Centre to Tromsø/Bodø is 3-4 workingdays

When the mailing contains items of varying weight, the weight variations must be specified at registration of your order, and the items should be prepared as per weight variation. (Such preparation does not apply to items sorted by the first 2-digits or the 4-digits of the postal code).

1) Terms of mail sorted in trays, by the 2 first digits of the postal code.
If your items are sorted in trays by the 2 first digits and the entire volume amounts to minimum 20 trays to one sorting centre, the trays must be packed directly to the sorting centre. See further details in Terms for sorting in trays.

2) Packing and labelling requirements for bundles.
Items sorted in bundles must have machine readable addressing and be packed and marked according to the packing and labelling requirements for bundles. Bundles sorted in 4- and 2-digits in the postcode must be delivered on pallets according to the Packing and labelling requirements for bundles. 

4.1. Discount for delivery density - small items

The discount is applicable for items being handed-out in areas with high delivery density. Minimum number is 5,000 domestic items per mailing.

The items must be addressed to a mailing address within specified postal code areas. View map / postal code list. The mailing must be ordered at the MyPost, and a postal code file in Excel or CSV must be uploaded at the same time. The discount is automatically calculated by the number of items addressed to the postal codes within the defined areas. In your order confirmation the discount will appear as an average discount spread over the total number of items ordered. Only domestic items qualify for discount. Items addressed to foreign countries must not be included in the postal code file.

In combination with the prior notification discount, we can reuse the same postal code file as uploaded for the prior notification.

Changes in postal codes takes place once per year, and can lead to changes in postal codes covered by the discount.

4.2 Discount for prior notification – format small

Applicable when orders are registered at My Post minimum 15 workdays before the handing-in date. In addition a postal code file in EXCEL or CSV must be uploaded no later than 5 workdays before the handing-in date. If the handing-in is split up into part mailings all postal code files for the whole period must be uploaded at the latest 5 workdays before the first handing-in date. Only domestic postal-codes must be included in the postal code file.

Discount rates The minimum number applies per discount category. For part mailings, the minimum number is 50 000,00 items per part mailing.

2% discount when minimum 50 000 items 5% discount when minimum, 100 000 items.

Discount reductions

A discount reduction will take effect if changes in handing-in date and place, format or if deviation in number of items exceeds 15 %. The reductions applies when changes are notified after the registration deadline of 15 workdays and at the latest 5 workdays before the handing-in date.

In discount category 50 000 items the discount will be reduced from 2% to 1% In discount category 100 000 items the discount will be reduced from 5% to 2%.

The discount will be canceled if the handing-in is not in accordance with the registered prior notification or if changes are made later than 5 workdays before handing-in date. The same applies if postal code files are not uploaded within the deadline of 5 workdays before handing-in.

  • We will accept the following deviations without any reduction in discounts (if a prior notification is registered): Deviations of less than +/- 15 % in the number of items
  • Deviation in weight
  • Changes between Machine readable and non-Machine readable mail

4.3 Discount for bundles

Applicable for small items without envelope, open or poly wrapped, pre-sorted and bundled. The discount is given to the share of items that can be bundled with a minimum of 10 items to the same postal code (4-digits). The minimum number of items for format Small is 5000 (domestic) and a postal code file in EXCEL or CSV. The file must be uploaded in MyPost at least 5 working days before handing-in. Only domestic postal codes must be included in the postal code file.

5. Large format

Maximum dimensions:

Format Thickness Length Width
B4 2.0 cm 35.5 cm  25 cm

In the format large items you can send non-machine readable items, or customize your items within one of the 4 discount categories below and obtain a discount.

Machine readable large items

Discount categories Minimum number of items
MV1: Plain/light coloured envelopes 200 items (fewer items can be handed in. The price of 200 items will be charged.)
MV2: Envelopes with print advertising 2 000 items
MV3: Items without envelope, open or poly wrapped 200 items (fewer items can be handed in. The price of 200 items will be payable.)
MV4: Items in boxes or similar 200 items (fewer items can be handed in. The price of 200 items will be payable.)

Read more about the different categories in our Discount terms for machine readable mail

Discount categories for machine readable large items

  • Preparation requirements

    • Minimum 200 items
    • Must be handed-in in trays.  
    • All items in a tray must be placed in the same direction, address facing up

    If you have more than 20,000 items; they must in addition be: 

    • Handed-in in trays sorted by the 2-first digits of the postal code, preferably in ascending order by postal code
    • Packed on pallets directly to our sorting centers.

    See terms for sorting in trays

    Discount category 200 5,000 20,000
    Machine readable MV1 x x x

    Delivery density

      x x
    Volume   x x
  • Preparation requirements

    • Minimum 200 items
    • Must be handed-in in trays.  
    • All items in a tray must be placed in the same direction, address facing up

    If you have more than 20,000 items; they must in addition be: 

    • Handed-in in trays sorted by the 2-first digits of the postal code, preferably in ascending order by postal code
    • Packed on pallets directly to our sorting centers.

    See terms for sorting in trays

    Discount category 2,000 5,000 20,000
    Machine readable MV2 x x x

    Delivery density

      x x
    Volume   x x
  • Preparation requirements

    • Minimum 200 items
    • Must be handed-in in trays.  
    • All items in a tray must be placed in the same direction, address facing up
    • May be handed-in in bundles fitted with machine-readable address labels* 

    See packing and labelling requirements for bundles

    If you have more than 5,000 items; they must in addition: 

    • Must be sorted and handed-in in bundles*
    • The bundles must be fitted with machine readable address labels

    See packing and labelling requirements for bundles

    Discount category 200 5,000
    Machine readable MV3 x x

    Delivery density

      x
    Bundles   x
    Volume   x
  • Preparation requirements

    • Minimum 200 items
    • Must be handed-in in suitable load carriers 

    If you have more than 5,000 items; they must in addition: 

    • Must be sorted in load carriers to postal code areas, defined in our sorting lists:

    See Conditions for sorting in load carriers

    Discount category 200 5,000
    Machine readable MV4 x x

    Delivery density

      x
    Volume   x

Discount categories for Non-Machine readable envelopes and postcards

  • Preparation requirements

    • Minimum 200 items
    • Trays may be used

    If you have more than 5,000 items; they must in addition: 

    • Must be sorted and handed-in in bundles*
    • The bundles must be fitted with machine readable address labels

    See packing and labelling requirements for bundles

    Discount category 200 5,000

    Delivery density

      x
    Volume   x
  • Preparation requirements

    • Minimum 200 items
    • Trays may be used
    • May be handed-in in bundles fitted with machine-readable address labels* 

    See packing and labelling requirements for bundles

    If you have more than 5,000 items; they must in addition: 

    • Must be sorted and handed-in in bundles*
    • The bundles must be fitted with machine readable address labels
    Discount category 200 5,000

    Delivery density

      x
    Volume   x
  • Preparation requirements

    • Minimum 200 items
    • Must be handed-in in suitable load carriers 

    If you have more than 5,000 items; they must in addition: 

    • Must be sorted in load carriers to postal code areas, defined in our sorting lists

    See Conditions for sorting in load carriers

    Discount category 200 5,000

    Delivery density

      x
    Volume   x

Cf. point 10 regarding delivery standard. Exception: Delivery time from Oslo Letter Centre to Tromsø/Bodø is 3 workingdays

When the mailing contains items of varying weight, the weight variations must be specified when you register your order, and the items must be prepared as per weight variation (Such preparation does not apply to items sorted by the first 2- or all 4-digits of the postal code).

1) Terms of mail sorted in trays, by the 2 first digits of the postal code.
If your items are sorted in trays by the 2 first digits and the entire volume amounts to minimum 20 trays to one sorting centre, the trays must be packed directly to the sorting centre. See futher details in Terms for sorting in trays.

2) Packing and labelling requirements for bundles.
Items sorted in bundles must have machine readable addressing and be packed and marked according to the packing and labelling requirements for bundles.

Bundles sorted in 4- and 2-digits in the postcode must be delivered on pallets according to the Packing and labelling requirements for bundles.

5.1. Discount for delivery density - large items

The discount is applicable for items being handed-out in areas with high delivery density. Minimum number is 5 000 domestic items per mailing.

The items must be addressed to a mailing address within specified postal code areas. View map / postal code list. The mailing must be ordered at the MyPost, and a postal code file in Excel or CSV must be uploaded at the same time. The discount is automatically calculated by the number of items addressed to the postal codes within the defined areas. In your order confirmation the discount will appear as an average discount spread over the total number of items ordered. Only domestic items qualify for discount. Items addressed to foreign countries must not be included in the postal code file.

In combination with the prior notification discount, we can reuse the same postal code file as uploaded for the prior notification.

Changes in postal codes takes place once per year, and can lead to changes in postal codes covered by the discount.

5.2. Discount for prior notification – format large 

Applicable when orders are registered online at My Post minimum 15 workdays before the handing-in date. If 5 000 or more items, a postal code file in Excel or CVS must be uploaded no later than 5 workdays before the handing-in date. If the handing-in is split up into part mailings all postal code files for the whole period must be uploaded at the latest 5 workdays before the first handing-in date. Only domestic postal codes must be included in the postal code file.

Discount rates
The minimum number applies per discount category. For part mailings the minimum number is 20 000 items per part mailing.

  • 12.5 % discount when minimum 1 000 items
  • 14 % discount when minimum 100 000 items

Discount reductions
A discount reduction will take effect if changes in:

  • Number of items exceeds 15 %
  • Format, handing-in date and place if the changes are notified after the registration deadline of 15 work days and within 5 work days before handing-in date.
  • In discount category 1 000 items the discount will be reduced from 12.5 % to 5 %
  • In discount category 100 000 items the discount will be reduced from 14 % to 5 %.

The discount will be canceled if the handing in is not in accordance with the registered prior notification or if changes are made later than 5 workdays before handing in date. The same applies if postcode files are not uploaded within the deadline of 5 workdays before handing in.

After the deadline, or as deviations when handing in, we will accept the following deviations without any reduction in prior notification discount (if a prior notification is registered):

  • Deviations of less than +/- 15 % in number of items
  • Deviation in weight
  • Changes between Machine readable and non-Machine readable mail

5.3. Discount for bundles

Applicable for Large items without envelope, open or poly wrapped. The discount is given to the share of items that can be bundled with a minimum of 10 items to the same postal code (4-digits). The minimum number of items for format Small is 5000 (domestic) and a postal code file in Excel or CSV. The file must be uploaded in MyPost at least 5 working days before handing-in. Only domestic postal codes must be included in the postal code file.

6. Extra large format

Maximum dimensions:

Format Thickness Length Width
Extra large 7.0 cm 35.5 cm 25 cm

In the format extra large items you can send non-machine readable items, or customize your items within the discount category MV4 to obtain a discount.

Discount category Minimum number of items
MV4: Items in boxes or similar 200 items (fewer items can be handed in. The price of 200 items will be payable.) 

Read more in Discount terms for machine readable mail

All items must meet the requirements set for mail preparation and the minimum number applicable to each individual discount category:

Discount categories for extra large items

  • Preparation requirements

    • Minimum 200 items
    • Must be handed-in in suitable load carriers 

    If you have more than 5,000 items; they must in addition: 

    • Must be sorted in load carriers to postal code areas, defined in our sorting lists

    See Conditions for sorting in load carriers

    Discount category 200 5,000
    Machine readable MV4 x x

    Delivery density

      x
    Volume   x
  • Preparation requirements

    • Minimum 200 items
    • Must be handed-in in suitable load carriers 

    If you have more than 5,000 items; they must in addition: 

    • Must be sorted in load carriers to postal code areas, defined in our sorting lists

    See Conditions for sorting in load carriers

    Discount category 200 5,000

    Delivery density

      x
    Volume   x

When the mailing contains items of varying weight, the weight variations must be specified when you register your order, and the items must be prepared as per weight variation (Such preparation does not apply to items sorted by the 2-first  or all the 4-digits of the postal code).

6.1. Discount for delivery density – format extra large 

The discount is applicable for items being delivered in areas with high delivery density. Minimum number is 5 000 domestic items per mailing.

The items must be addressed to a mailing address within specified postal code areas. 

The mailing must be ordered online at MyPost, and a postal code file in Excel or CSV must be uploaded at the same time. The discount is automatically calculated by the number of items addressed to postal codes within the defined areas. In your order confirmation the discount will appear as an average discount spread over total number of items ordered. Only domestic items qualify for discount. Items addressed to foreign countries must not be included in the postal code file.

Changes in postal codes take place once per year, and can lead to changes in postal codes covered by the discount.

7. Handing-in place and time 

Mailings of less than 5,000 items can be handed in at a mail sorting centre, business centre, post office and at Post-in Shops. 

Mailings of less than 10,000 items can be handed in at a mail sorting centre, business centre or post office.

Mailing of more than 10,000 must always be handed in at a mail sorting centre or at certain defined handing-in points. Information about handing-in places and opening hours, bring.no/kart.

Mailings that do not satisfy the conditions may be delayed and in some cases returned.

8. Part mailings

Handing-in of large mailings at the same handing-in point may be split up into several part mailings over a period of 8 calendar days. Each part mailing must be of identical format and of the same discount category.

All part submissions on an order must be submitted in the same calendar year.

Minimum 20,000 items per  part mailing. The finishing part mailing may contain fewer items than 20,000.

To obtain prior notification discount for format Small, the minimum number per part mailing is 50,000 items. See point 4.1 Registration of prior notification.

9. Postage paid marking 

All items must be pre-printed with our P.P. Postage Paid indicia. International mail must in addition be clearly marked with Priority next to the P.P. For domestic items without envelope, open or plastic wrapped the text “POSTEN Norge P.P.” may be used instead of the full P.P. indicia. 

10. Delivery standard - delivery days

  Delivery standard Delivery days
Within Norway 2-3 workdays across the country, and for mailbox there will be 2 days Monday-Friday
To Europe Earliest delivery after 3-7 workdays Monday-Friday, some countries Monday-Saturday
Outside Europe Earliest delivery after 5-9 workdays Monday-Friday, some countries Monday-Saturday

Delivery time for international mail assumes that the items are marked with Priority. Items that are mislabeled or not labeled at all, is sent forward with extended delivery time.

11. Addressing 

Correct indication of name and address ensures that the item reaches the right recipient without delay.

See examples of correct addressing: 

12. Return address (sender’s address) 

Same sender
All items in a mailing/order shall always be marked with the same sender. The sender’s name must appear clearly on the item, either by using the company’s name or logo. In addition, all items must be marked with a full Norwegian return address.

Avoid misunderstanding between the recipient's address and the return address.
Sorting machines are handling most of our mail deliveries, completely or partially. For that reason it is important to have a clear distinction between the return address and the recipient's address. Placing the return address at the back of the item is recommended.

Sender and return address
Sender’s own address is usually the return address. Placed on the front of the item, with the use of a key word, is recommended to distinguish sender’s address from the recipient’s address.

Multiple return addresses
The sender may use multiple return addresses in the same mailing. Use of multiple return addresses, requires that sender's name/logo clearly must appear on the front of the item. If the item contains more than one address (in addition to recipient), the return address must consist of an approved keyword. The return address should preferably be placed on the back. Placed on the front we recommend that the return address is set in one single line.

Recommended return address:

Return address: Bedriften AS, Postboks 10, 9000 Tromsø

Alternatively:

Return address:

Bedriften AS
Postboks 10
9000 Tromsø

The following key words are approved for the return address
Avsender, Retur Adr, Returadresse, Fra/From, Sender and Return to

Discount for machine readable items
You can earn savings by following the guidelines for correct addressing and layout in Discount terms for machine readable mail.

13. Order/ Registration of Orders

Each mailing shall be ordered online at My Post. The consignment note shall be printed and attached to the mailings. If the order is not placed at My Post, the mailings must be accompanied by a correctly completed order form. The item specification must be completed with destination, format, price category, number and weight per item (gram). The total weight is stated in kilo with one decimal.

In addition the number of items with format surcharge or additional service must be given to complete the order.

Information on contents and recipient groups 
Tick off for contents and recipient group when ordering at My Post or an order form. The information contributes to the preparation of official statistics for public purposes and the further development of our services.  As a part of the mapping of the advertising industry, Bring sends reports to suppliers of statistical data like Nielsen Media Research. The reports contain historical data on distribution turnover per month as specified at customer level (before discounts and exclusive  VAT).

14. Invoicing

Online orders/manual orders forms the basis for invoicing. Cash payment can be arranged. Please contact our customer service by phone 04045 or kundeservice@bring.com for price calculation and payment giro, including a "KID number".

15. Content and packaging

The items must not contain articles prohibited to be sent by Posten. The items must be tightly wrapped in order to keep the contents stable.

Please see the regulations is force regarding prohibited content, dangerous goods and limited quantities 

Items containing dangerous goods in limited quantities must be marked with labels. The label must be placed on the front of the item close to the addressee.

It is the sender’s responsibility that the contents in the item comply with regulations in force at any given time. For some special kind of goods, certain restrictions apply, which the sender is obliged to know. Posten Norge AS bear no responsibility for the items content. 

16. Customs documentation for items to abroad and Svalbard

The sender must complete a customs declaration label (CN23) when sending an item with goods. The label must be placed on the front of the item. Customs information must be registered in My post which will generate the customs declaration label CN23. Read more about customs. 

17. General Terms and Conditions

In addition to the Product Conditions described in this document, General Terms and Conditions of Delivery for Postal Services and General Payment Terms, Posten Norge AS will apply.

Norway Post reserves the right to make adjustments of price and product conditions after prior notice, at the latest 2 months before the alterations take effect. Information about alterations will be published on bring.no/en.