Return business parcel

Get more satisfied customers - offer simple returns.

  • Simple returns process for your customers
  • The customer receives a pre-completed returns label
  • Returns shipments are trackable

A good returns scheme is important to attract satisfied customers. Here you can make it simple for the customer by paying for shipping.


Post office building - business centre

How much does it cost?

How to calculate the price?

The service costs the same as when ordering parcels per package (with some exceptions.)

Prices increase by 4.2 % from December 1, 2021.

Download the transport guide from July 1, 2021 (pdf).

What do you need to know?

Service specifications:

Maximum weight: 35 kg
Maximum dimensions: 240 cm in length, length + circumference = 360 cm.
Deviation from above mentioned weight and dimensions will result in a price surcharge from July 1, 2021. Deviation from above mentioned weight and dimensions will result in a price surcharge from December 1, 2021.
See terms and conditions

How to proceed

Ordering and pick-up

Order the returns service via EDI or Mybring.
Print the returns address card and attach it when you ship the items.
Alternatively, you can send the card to the customer when the need for a return arises.

Packing and packaging

The customer packs the goods in a suitable manner, glues on the pre-filled returns address card and delivers the package at the Post Office/Post in Store. 

During transport

The returns shipment has the same delivery time as the Parcel to businesses, and the shipment can be tracked both by you and the sender (the customer).

Receipt of returns

The package will be delivered to your door by 4 p.m., or alternatively, it can also be delivered to a pick-up point. We deliver parcel returns all over Norway, wherever you can reach by car.