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Return business parcel

Get more satisfied customers - offer simple returns.

  • Simple returns process for your customers
  • The customer receives a pre-completed returns label
  • Returns shipments are trackable

A good returns scheme is important to attract satisfied customers. Here you can make it simple for the customer by paying for shipping.

Post office building - business centre

How much does it cost?

How to calculate the price?

The service costs the same as Business Parcel (with some exceptions.)

Prices increase by 6.5 % from December 1, 2023.

Transport guide from 01.12.2023 (pdf). 

What do you need to know?

Service specifications:

For returns via parcel locker (individual parcels):

  • Maximum weight: Up to 35 kg
  • Maximum dimensions: 50 x 44 x 59 cm


For returns via a Post Office/Post in Store (maximum four parcels per shipment):

  • Max weight: Up to 35 kg
  • Max length: 240 cm
  • Max length + circumference: 360 cm


Deviation from above mentioned weight and dimensions will result in a price surcharge from December 1, 2023.

See terms and conditions

    How it works:

  1. 1

    Ordering and pick-up

    Order the returns service via EDI or Mybring.

    Print the returns address card and attach it when you ship the items.

    Alternatively, you can send the card to the customer when the need for a return arises.

  2. 2

    What your business customers do

    The customer books the return with your company and sticks a return label on the parcel. We pick up the parcel from the company or the customer hands in the return via a Post Office/Post in Store or in a parcel locker by using the Posten app, if it is of a suitable size.

  3. 3

    During transport

    The returns shipment has the same delivery time as the Parcel to businesses, and the shipment can be tracked both by you and the sender (the customer).

  4. 4

    Receipt of returns

    The package will be delivered to your door by 4 p.m., or alternatively, it can also be delivered to a pick-up point. We deliver parcel returns all over Norway, wherever you can reach by car.