Mailbox parcel

Would you prefer to send your parcels directly to your customer's mailbox? Mailbox parcel is our newest service, customised for online shops, sending multiple packages at a time.

Easy to order via EDI. Tracking gives you and your customer peace of mind, but it's up to you whether to include tracking in the service.

  • Norway's smartest parcel
  • Simple and secure delivery
  • Tracking included in the freight price
  • Parcel up to 2 kg

Tell me what to do



You order via EDI. If you would like us to collect the parcels, we can set up a collection agreement. If not, you can hand the parcels at your local post office or Post in Shop.

Parcels must be labelled with our standard Mailbox parcel label. RFID tracking means that you must print your labels on an approved RFID printer.

If you would like to offer your customers a return service, we recommend that you check out return options for parcels under 2 kg.




Mailbox parcel is a domestic service, sent by ordinary letter post and delivered to the mailbox by the postman. Delivery time is 2 working days.

The recipient

The recipient

The parcel is delivered to your customer's mailbox. If you have chosen to include tracking, the customer will be notified that their parcel is on its way.

If the parcel will not fit in the mailbox, the customer will receive an SMS or email from us to tell them that the parcel can be collected at the post office or Post in Shop.

We will send them a reminder to collect the parcel after 3 days, and another reminder after 11 days. If the parcel has still not been collected after 14 days, it will be returned to your business.

Bag on door

If the parcel for various reasons does not fit in the mailbox, the sender may against a fee, choose to leave the parcel on the door handle (in a special bag) to avoid it being sent to the pickup place.

This delivery option will have to be confirmed by the receiver upon booking delivery in the sender's online store. The recipient will receive an SMS/email when the parcel is delivered as Bag on door.


How much does it cost?

The freight price is made up of three main elements, and tracking is included in the freight price:

Minimum price

  • The minimum price per order is NOK 150.00


  • Parcels that will not fit in the mailbox can be delivered to the customer's Post office or Post in Shop for collecting. A surcharge per parcel is invoiced the sender.