Pick-up parcel

With about 2000 pick-up locations, we are never far away when your customers want to pick up packages!

NB: This service replaces To be collected at the Post Office
  • FAST - 1-2 days delivery to most of the country
  • SAFE - good control with tracking along the way and signature on delivery
  • FLEXIBLE - meet customer needs with a range of supplementary services
  • CLIMATE NEUTRAL - shipments are as environmentally friendly as possible

A nationwide parcel service for those with an online store that has private customers as their target group. It is a climate neutral shipping method that uses trains over cars where possible, and we compensate for residual emissions through the purchase of CO2 quotas.



The recipient picks up at the desired delivery location (convenience store, parcel box, post office), but can, through various optional services, have the package delivered home or change to another delivery location. In addition, the rural postworkers can deliver at the door, free of charge.


Customers picking up parcel at post office

How much does it cost?

How to calculate price

1) Enter the from and to zip codes in the Excel calculator to find the correct number of zones.
   (Min. 1 zone, max. 8 zones)
2) Estimate the chargeable weight for the parcel
3) When you have the number of zones and the chargeable weight, find the current price in the price list
Explanation of zones:
For the number of zones between sender and sender terminal, and between receiver terminal and receiver; see local zones from July 1, 2021 (pdf).

The number of zones between sender terminal and recipient terminal can be found in the main zone table for price list 1 (pdf).

Price list from 01.07.2021 (pdf) 
Price list for optional services 
Handling surcharge from 01.07.2021 
Price surcharge for Svalbard from 01.07.2021 
Fuel surcharge 
Toll charges
Other price surcharges
Download the transport guide from 01.12.2020 (pdf)

What do you need to know?

Service specifications

How to proceed

Packing and packaging

Pack your shipment properly and mark it well. Fragile items must be surrounded by impact-absorbing material to absorb pressure and impact while protecting the contents. Click here to read more about packaging and labelling.

Ordering and pick-up

Order shipping directly in Mybring, via API, EDI or in your TA system. You can deliver the package at your nearest drop-off point or enter into a fixed collection agreement with us. It is also possible to order pick-up in Mybring when you need it. 

During transport

We ship to most parts of Norway in 1 day. For the rest of the country, it will take 2-4 days depending on the route. You can easily calculate the delivery time for your parcel in Mybring. The shipment can be tracked along the way.

Delivery and receipt

The recipient receives a collection notice by SMS, email or in the App and can pick up the package at their local pick-up location. With our supplementary services, you can extend the freedom of choice for your customers, e.g. with the option to change the pickup location or choose home delivery when the package has arrived at the pick-up location.

If the package is not retrieved, the recipient receives up to 2 reminders. The pick-up deadline is 14 days.

Additional Services

Improve your customers' experience by adding some of our supplementary services. Here is a selection

  • Your customer can choose which post office/post in store or parcel locker they wish to pick up ther their parcel from. The choice is made at the moment the customer purchases the item online and cannot be changed once the parcel has been sent.

    Senders who wish to use this service will be sent a URL with the selected profile. A technical document describing the choice of profile options is available through your contact person with us.

    Price:

    • Parcel to pickup point: NOK 0
    • Exress next day: NOK 35 excluding VAT from July 1, 2021 
  • Suitable if you would like extra security for the item and has been developed together with Tryg Insurance. 

    When you are ordering additional insurance, you must complete the following information in the EDI advance notice:

    • Parcel number (applies as insurance agreement number)
    • Sum insured or value of the goods (for example NOK 12,000)
    • Object insured or contents (for example a watch)
    • Email address
    • Indicator ”Y” (Yes) in the specified field to say that you want insurance

    When we have received your order and the parcel you wish to send, we will send an insurance agreement to your email address. If there are any errors or omissions when completing your order, the insurance will be invalid.

    Premium/price

    The premium is 0.3% of the sum insured/value of the goods with a minimum premium of NOK 30. Excess is NOK 250 per compensation case. The maximum sum insured is NOK 25,000. If you state the value of goods as higher than NOK 25,000, you will only be invoiced 0.3% of NOK 25,000.

    For example: The value of the goods is NOK 12,000. Premium = NOK 12,000 x 0.003 (0.3%) = NOK 36 (minimum premium of NOK 30). The premium will be charged to your invoice. If you have specified invoicing by email, the information will be on a separate line under the associated parcels.

  • This guarantees that the goods will not be delivered without being paid for. Suitable if you have agreed that the customer will pay for the items you are sending. 

    With an EDI advance message the service costs NOK 63 per parcel from July 1, 2021.

  • If you would like the recipient to show ID on delivery, you can set this up through EDI. Your recipient will be notified via SMS or email that your company requires them to identify themselves.

    You can choose between regular Delivery with ID or Personal Delivery: 

    • Delivery with ID: Identification is checked upon delivery. Someone other than the recipient can collect the parcel, but must provide ID before the goods are handed over.
       
    • Personal Delivery: Only the specified recipient with ID can collect the parcel. The use of a proxy is not allowed.

    The price of the service is NOK 11 per parcel for regular Delivery with ID and NOK 16 per parcel for Personal Delivery from 01.07.2021 (unchanged).

  • Shipment stopped or returned cancels the consignment before your recipient receives it. 
    You can cancel the shipment from the Mybring tracking page. Change of address will be available during the year.

    The price for the service is NOK 165 per package from July 1, 2021 (unchanged) and must be paid even if Bring was unable to stop the shipment. The price does not include freight.