To be collected at the Post Office

If you would like to send parcels that the recipient can collect at the post office, Climate-neutral Service Parcel will suit you.

With about 2300 pick-up points, we are never far away, and our rural postworkers can deliver at the door, free of charge.

  • Delivered within 1-4 working days
  • Can be tracked
  • SMS or email notification can be ordered
  • Maximum 35 kg per parcel

Tell me what to do



You can order through this site or via EDI (Electronic Data Interchange), and we will collect your parcel if you have a pick-up and delivery agreement with us. If not, you can hand in the parcel to the nearest post office or post-in-shop.

If your parcel is over 120 x 60 x 60 cm or under 23 x 13 x 1 cm, it must be sorted manually. This incurs a surcharge from December 1, 2021.



The parcel will be delivered within 1-4 working days depending on the distance. The item can be tracked en route.

The recipient

The recipient

Your recipient will receive automatic notification by email or SMS and can then collect the parcel from the nearest post office or post-in-shop. 

If the parcel is not collected, the recipient will receive a reminder. If it has still not been collected after 14 days, it will be returned to your business.

Collection deadlines are extended during holidays. Items with a collection deadline between 23 December and 31 December will be returned on 4 January of the new year. Items with a collection deadline between 15 July and 31 July will be returned on 1 August.

How much does it cost?

You will find the price of using Climate-neutral Service Parcel in your agreement or in the price list below.

How to use the price list

The price is based on zones (1-5), which are an indication of the distance between the sender and the recipient. First, find the right postcode and zone in the zone list.

When you know which zone the parcel is being sent to, you can find the right price by looking at the chargeable weight of your parcel in relation to its zone in the price list.

  • Letter notification (post box collection note) NOK 17 extra from December 1, 2021.
  • Handed in to post office or post-in-shop - price: NOK 17 extra per parcel from December 1, 2021.
  • Parcels to recipients in remote areas cost NOK 19 extra from July 1, 2021.