Terms and Conditions

Business transport – business to business and business to consumer, domestic Norway

Many of the terms and conditions for domestic services in Norway have now been restructured to make them clearer and easier to navigate. There is now a clear distinction between General terms and conditions and Service-specific terms and conditions.

All terms and conditions have also been reviewed and updated where necessary.

The terms and conditions are effective from 1 December 2026. The missing documents below will be added shortly.

General transport, domestic

• General terms and conditions for Logistics, freight forwarding and transport services in Norway from 1 December 2026 (pdf)
• Transport guide from 1 December 2026 (pdf)
• Transport guide from 1 July 2026 (pdf)
• NSAB 2015 English (pdf)
• Parcels and Goods - Safety Provisions
• General payment terms, Posten Bring AS

Service-spesific terms and conditions, domestic

• Service-spesific terms - delivery to businesses (pdf)
   
• Service-spesific terms - delivery to private consumers: 
  
  - Pick-up parcel (pdf)
  - Parcel boxes (pdf)
  - Home mailbox parcel (pdf)
  - Parcel home plus (pdf)
  - Return parcel C2B (pdf)
   
• General terms for Home Delivery (heavier goods)
• Service-specific conditions for Home Delivery (heavier goods)

For international transport to businesses

For international transport to private individuals